Kodap · NuVybe Technologies, LLC

Support

A real person, when you need one.

Contact Kodap

For help with Kodap Patient, Kodap Clinic, account access or a technical problem, email tyler@kodap.ai. Support is provided by NuVybe Technologies, LLC.

Help us find the problem

Tell us which app you use, your device model, the app version and what happened. Do not include passwords, sign-in codes, medical records, medication labels or payment details. Remove personal information from screenshots.

Account and privacy requests

To request access, correction, export or deletion of your Kodap account information, email tyler@kodap.ai. Start with the type of request and your account email. We may need to verify your identity before acting. Do not send identity documents unless we arrange an appropriate way to receive them.

Deleting an app does not delete an account. Records held by your clinic may have separate retention requirements. See our privacy policy.

Questions about your care

Contact your clinic for appointment changes, medical advice, prescriptions or billing. This support inbox is not monitored for urgent medical needs. For an emergency, call 911 in the United States or your local emergency number.

Clinic staff

For access or device enrollment, contact your clinic administrator first. Staff permissions are assigned by your organization; a patient account does not provide clinic access.

Accessibility

If a screen, recording feature or form is difficult to use, email us with the task you were trying to complete and the assistance you need. You do not need to send health information to report an accessibility issue.